Privacy Policy for Vitvue

Last Updated: August 3, 2026

At Vitvue ("we," "us," or "our"), accesible from https://Vitvue.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by Vitvue and how we use it.

1. Information We Collect

A. Personal Information

When you register for an account, we may ask for your contact information, including items such as:

• Name
• Email address
• Company name
• Payment information (processed securely by our third-party payment providers)

B. Usage Data & Content

• Media Files: Images and videos you upload to the platform to display on your screens.
• Screen Data: Information about the devices (TVs) connected to our service (IP address, browser type, operating system, screen resolution).
• Log Data: We collect information that your browser sends whenever you visit our Service.
• Login & Security Activity: Records of sign-in events — successful and failed logins, and sign-outs — including the IP address, browser/device, and approximate location (country and city derived from the IP address). We retain these records for up to 180 days to help secure your account and detect suspicious activity.
• Referral & Campaign Data: How you arrived at VitVue — the referring website, campaign parameters (UTM), and advertising click identifiers (such as Google's gclid or Meta's fbclid) — used to understand which channels bring people to our service.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and player app.
• Improve, personalize, and expand our platform.
• Understand and analyze how you use our website.
• Process your transactions and manage your subscription.
• Send you emails regarding updates, system alerts, and customer support.
• Secure your account, log authentication activity, and find and prevent fraud.
• Measure the effectiveness of our marketing and understand how visitors find us.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our site and, with your permission, to analyze usage and measure our marketing:

• Essential cookies keep you signed in, remember your cookie preferences, and keep the service secure. These are always active.
• Analytics & marketing cookies help us understand how our site is used and measure our advertising. They load only after you accept them in our cookie banner, and include Google Analytics, the Meta (Facebook) Pixel, and Yandex.Metrika.
• We also use Plausible Analytics, which is cookieless and privacy-friendly.

A banner on your first visit lets you Accept or Reject non-essential cookies, and you can change your choice at any time. Rejecting non-essential cookies does not limit your use of the service; it simply means we do not load analytics or marketing trackers.

4. Third-Party Services

We may employ third-party companies and services to facilitate our Service ("Service Providers"), such as:

• Supabase: For database hosting and authentication.
• Pexels / Stock Libraries: For providing stock video backgrounds.
• Payment Processors: (e.g., Stripe/PayPal) for billing.
• Google Analytics, Meta (Facebook), Yandex.Metrika, and Plausible: For website and marketing analytics (see Cookies & Tracking Technologies above).

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Your Data Protection Rights (GDPR & CCPA)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data (delete your account).

7. Children's Information

Vitvue does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we encourage you to contact us immediately.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

• Email: support@Vitvue.com
• Registered business: TeanTech Technology
• Address: Yarka, Northern District, Israel 2496700